SmartPag
Client area
Help Center

The card machine, step by step.

Each flow shows the card machine screens in the order they appear. The data on screen is sample data.

Try it in the demoBack to the Help Center

Login

Sign in with the store email and password to open the sale screen.

  1. Card machine login screen: email, password and the LOGIN button.
    Step 1Card machine login screen: email, password and the LOGIN button.
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Sale

Tap products to build the order. Products with add-ons open their details before going into the cart.

  1. Sale screen after login, with section tabs and products.
    Step 1Sale screen after login, with section tabs and products.
  2. Burger details: choosing how the patty is cooked is required.
    Step 2Burger details: choosing how the patty is cooked is required.
  3. Combo details: choose the side.
    Step 3Combo details: choose the side.
  4. Side chosen; the price updates.
    Step 4Side chosen; the price updates.
  5. Sale with items: the cart badge shows the quantity.
    Step 5Sale with items: the cart badge shows the quantity.
  6. Cart with the items, notes and total.
    Step 6Cart with the items, notes and total.
  7. Payment method: total, fee and the Credit, Debit, Meal voucher, PIX and Cash buttons.
    Step 7Payment method: total, fee and the Credit, Debit, Meal voucher, PIX and Cash buttons.
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Delivery

With Delivery on, the sale screen gets a button to place the order with the delivery details.

  1. Turn on Delivery in Settings > Operational.
    Step 1Turn on Delivery in Settings > Operational.
  2. The delivery button shows up on the sale screen.
    Step 2The delivery button shows up on the sale screen.
  3. Delivery form: customer, phone and address.
    Step 3Delivery form: customer, phone and address.
  4. Filled-in form (name and phone blurred).
    Step 4Filled-in form (name and phone blurred).
  5. Delivery order placed.
    Step 5Delivery order placed.
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Commands and tables

PEDIR puts the cart on a table or command. In PEDIDOS you see, charge, reprint and open each one.

  1. PEDIR opens Select command (Number or Name).
    Step 1PEDIR opens Select command (Number or Name).
  2. Table number typed (15).
    Step 2Table number typed (15).
  3. PEDIDOS: open tables with COBRAR, REIMPRIMIR and DETALHAR.
    Step 3PEDIDOS: open tables with COBRAR, REIMPRIMIR and DETALHAR.
  4. Table details with items, Pay items and Split table.
    Step 4Table details with items, Pay items and Split table.
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Card

Pick Credit, Debit or Meal voucher, check the amount and present the card.

  1. Credit: check the amount and confirm.
    Step 1Credit: check the amount and confirm.
  2. Tap, insert or swipe the card.
    Step 2Tap, insert or swipe the card.
  3. Payment approved, waiting for the receipt.
    Step 3Payment approved, waiting for the receipt.
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Pix

Pix shows a QR code on screen. Once the customer pays, the machine confirms it on its own.

  1. PIX: check the amount and create the charge.
    Step 1PIX: check the amount and create the charge.
  2. Pix QR code for the customer to pay.
    Step 2Pix QR code for the customer to pay.
  3. Pix paid.
    Step 3Pix paid.
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Cash

Type how much the customer handed over and the machine works out the change.

  1. Cash: type the amount received; the change is calculated.
    Step 1Cash: type the amount received; the change is calculated.
  2. Cash payment done.
    Step 2Cash payment done.
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Partial payment

With partial payment on, the bill can be paid in parts and with different methods.

  1. Turn on Partial payment in Settings > Operational.
    Step 1Turn on Partial payment in Settings > Operational.
  2. Set the partial amount to charge.
    Step 2Set the partial amount to charge.
  3. After paying part of it, the screen shows FALTA PAGAR and the payment made.
    Step 3After paying part of it, the screen shows FALTA PAGAR and the payment made.
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Coupon and discount

Apply a coupon by its code or give a manual discount with the employee code.

  1. Coupon button: type the code (e.g. SMART10) and tap Apply.
    Step 1Coupon button: type the code (e.g. SMART10) and tap Apply.
  2. Coupon applied to the total.
    Step 2Coupon applied to the total.
  3. Manual discount screen (percentage or amount).
    Step 3Manual discount screen (percentage or amount).
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NFC command

With the NFC reader on, the order goes to the command of the wristband or card you hold near the machine.

  1. Turn on NFC reader in Settings > Operational.
    Step 1Turn on NFC reader in Settings > Operational.
  2. Order by NFC: hold the wristband/card near the machine.
    Step 2Order by NFC: hold the wristband/card near the machine.
  3. Reading the NFC command.
    Step 3Reading the NFC command.
  4. Order placed on the NFC command.
    Step 4Order placed on the NFC command.
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Cashless checkout

In Cashless checkout mode, the machine reads one or more cards and charges what they all consumed at once.

  1. Operation modes: pick Checkout Cashless.
    Step 1Operation modes: pick Checkout Cashless.
  2. Checkout Cashless: hold the card near the machine to pay.
    Step 2Checkout Cashless: hold the card near the machine to pay.
  3. Card read: list with the amount due and Remove card.
    Step 3Card read: list with the amount due and Remove card.
  4. Read the next card to add it up.
    Step 4Read the next card to add it up.
  5. Payment of the cards total.
    Step 5Payment of the cards total.
  6. Cashless paid.
    Step 6Cashless paid.
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KDS (kitchen)

KDS mode turns the machine into the kitchen screen: pick the sectors and dispatch the orders.

  1. KDS mode: pop-up to pick the sectors.
    Step 1KDS mode: pop-up to pick the sectors.
  2. Sectors checked (Kitchen and Bar).
    Step 2Sectors checked (Kitchen and Bar).
  3. New order alert on the KDS (Close/Print).
    Step 3New order alert on the KDS (Close/Print).
  4. KDS screen with the orders as cards.
    Step 4KDS screen with the orders as cards.
  5. Order dispatched.
    Step 5Order dispatched.
  6. Cancellations list.
    Step 6Cancellations list.
  7. Closed orders.
    Step 7Closed orders.
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Closing the cashier

In PEDIDOS > Closed, close the cashier: check the summary, record withdrawals and print.

  1. PEDIDOS > Closed, with the FECHAR O CAIXA button.
    Step 1PEDIDOS > Closed, with the FECHAR O CAIXA button.
  2. Cashier closing: summary by payment method.
    Step 2Cashier closing: summary by payment method.
  3. Cash withdrawal (sangria): amount and reason.
    Step 3Cash withdrawal (sangria): amount and reason.
  4. Confirmation: close all cashiers and print.
    Step 4Confirmation: close all cashiers and print.
  5. Cashier closed.
    Step 5Cashier closed.
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Settings

Settings ask for the employee code and hold the store options.

  1. Settings ask for the employee code.
    Step 1Settings ask for the employee code.
  2. Settings menu.
    Step 2Settings menu.
  3. Operational: partial payment, NFC, delivery and more.
    Step 3Operational: partial payment, NFC, delivery and more.
  4. Print type.
    Step 4Print type.
  5. Cashier selection.
    Step 5Cashier selection.
  6. Waiter percentage (service fee).
    Step 6Waiter percentage (service fee).
  7. Live music cover charge.
    Step 7Live music cover charge.
  8. Customization.
    Step 8Customization.
  9. iFood store: open/close the store.
    Step 9iFood store: open/close the store.
  10. Sitef management menu.
    Step 10Sitef management menu.
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